Description based on the Specified Commercial Transactions Act
Company Name
Millesyus
Representative
Tomohiro Ogawa
Address
319 Shinotomo, Shimoyoneda-cho, Minokamo-shi, Gifu Prefecture, Japan
Phone Number
Please contact us by email
Email Address
millesyus.official@gmail.com
Website URL
https://millesyus.com
Payment Method
• Credit Card (Visa / Master / JCB / Amex)
• Shop Pay / Apple Pay / Google Pay
• PayPal
• Shop Pay / Apple Pay / Google Pay
• PayPal
Payment Timing
At order confirmation
Additional Charges
• Consumption tax
• Shipping fee
• Shipping fee
Shipping Cost
• Flat rate of 800 yen for most areas in Japan (Yamato Transport Takkyubin Compact)
※ Additional shipping fee of 500 yen for Okinawa and remote islands
※ Additional shipping fee of 500 yen for Okinawa and remote islands
Delivery Timing
• In-stock items: Shipped within 5 business days after payment confirmation
• Made-to-order items: Shipped within 2-3 weeks from order
• Made-to-order items: Shipped within 2-3 weeks from order
Return Policy
We do not accept cancellations, returns, or exchanges due to customer convenience after ordering.
Defective Item Policy
• Please contact us within 7 days of product arrival
• We cannot respond to returns or exchanges after the deadline
• We cannot respond to returns or exchanges after the deadline
Return/Defect Claim Period
Within 7 days of product arrival
Return Shipping Cost
• For defective or incorrect shipments: Our responsibility
• For customer convenience returns/exchanges: Customer responsibility
• For customer convenience returns/exchanges: Customer responsibility